Foodservice Consumer Monitor is a syndicated research program that includes several awareness, usage and attitude consumer tracking studies for chain restaurants. All studies are conducted and reported in individual major markets because each market has its own unique competitive set. These studies encompass over 100,000 interviews per year and have been conducted in more than 100 individual markets.
RestaurantPoll.com is a freely accessible website that captures consumer awareness and recall of restaurant advertising and detailed customer satisfaction for recent occasions at any restaurant. The site also captures foodservice employee feedback regarding the industry and their employer. In addition to the freely submitted information, restaurant operators can send customers and employees to the site to collect proprietary unit-level feedback.
Sandelman & Associates also conducts a wide variety of custom research programs. Projects range from trading area surveys to in-store intercepts.
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