Sandelman & Associates offers a wide variety of reports that are available for downloading or shipment. Most reports are developed using the enormous database of information that has been collected from consumers over the past several years. This includes more than 100,000 syndicated telephone interviews that are conducted each year plus more than 125,000 RestaurantPoll on-line surveys that have been submitted over the past five years. These reports are efficiently priced and can be purchased via credit card or check.
Following is a list of reports that are currently available. For more information about each report, simply click on the report’s title.
Tipping at Restaurants Special Analysis
This special analysis examines tipping at restaurants based on type of restaurant, dining mode and level of service received. This new report helps foodservice operators better understand how the type of menu, average check, dining mode and quality of service affect tipping, which ultimately affects employee satisfaction and retention.
Quick-Service Restaurants National Annual Report
This report provides key insights about the highly competitive quick-service restaurants category. Detailed information for 2004 is presented along with annual trends covering the previous four years.
Quick-Service Restaurants Customer Satisfaction & Brand Positioning Report
Restaurant chains use this report to identify their current brand positioning and their strengths and weaknesses relative to competitors. Foodservice suppliers use the report to identify areas in which they can help specific chains address their competitive weaknesses and reinforce their strengths. The report is also the source for Sandelman & Associates' annual Quick-Track® Awards of Excellence.
Quick-Service Restaurants Occasion Profiler
This report provides a comprehensive profile of several key aspects of the QSR purchase occasion. Measures include main meal item eaten, meal occasion/daypart, service type used, party size, spending per party and per person, use of promotion/deal, and sources of awareness of promotion/deal used.
Family-Dining Restaurants Occasion Profiler
This report provides a comprehensive profile of several key aspects of the family-dining purchase occasion. Measures include items eaten, meal occasion/daypart, service type used, party size, spending per party and per person, use of promotion/deal, and sources of awareness of promotion/deal used.
Casual-Dining Restaurants Occasion Profiler
This report provides a comprehensive profile of several key aspects of the casual-dining purchase occasion. Measures include items eaten, meal occasion/daypart, service type used, party size, spending per party and per person, use of promotion/deal, and sources of awareness of promotion/deal used.
Fast-Food Items at Convenience Stores Special Analysis
This special analysis looks at fast-food usage in convenience stores and mini-markets. This is an important issue because convenience stores have become increasingly competitive as they have added fast-food options in order to pull in gasoline customers and to attract more hungry, on-the-go consumers.
Fast-Food “Premium” Menu Items Special Analysis
This special analysis looks at the purchase of “premium” items at fast-food restaurants. This is an important issue because traditional fast-food chains have added these types of items to their menus in order to better compete with chains in the growing fast-casual segment.
Effect of Gas Prices on Restaurant Frequency & Spending Special Analysis
This special analysis looks at the effect of increasing gas prices on visit frequency and spending per visit at each type of restaurant. This is important because gas prices continue to be high and are expected to increase further.
Late Night Dining at Fast-Food Restaurants Special Analysis
This special analysis looks at dining occasions at fast-food restaurants that are open at night after 10:00 PM. This is an important issue because some major fast-food chains, such as McDonald’s, Wendy’s and Taco Bell, have extended their hours in an effort to attract heavy QSR users and thereby add net extra occasions.
RestaurantPoll ATM Report
RestaurantPoll ATM (Automated Tracking Monitor) is a real-time reporting system that provides feedback from more than 30,000 panelists on two key areas – restaurants they have visited recently, and advertising and promotions they have seen recently for restaurant chains.
“Issues & Answers” Custom Reports
Got a question? We’ve got the answer! A key issue? We can help you address it quickly and efficiently. Just tell us your specific information need and we will tap into our comprehensive databases to get just the answer. Whether it’s simple or complex, we can help.
Restaurant Chains Ranked by Advertising Attribute
Everyone is a critic when it comes to advertising, but the only opinion that really matters is the consumer’s. RestaurantPoll Internet panelist rate chain restaurant advertising on an overall basis, as well as on key attributes such as ad taste appeal, ad value for the money, ad motivated purchase, ad provided new information, and ad improved the chain’s image.
Usage of Credit Cards & Debit Cards at Fast-Food Restaurants Special Analysis
This special analysis examines the usage of credit and debit cards at fast-food restaurants. This is an important issue because more fast-food chains are now offering their customers the opportunity to pay via credit or debit cards instead of cash.
Consumer Attitudes Toward Health and Nutrition at Fast-Food Restaurants
This special analysis looks at a variety of issues related to health and nutrition with respect to fast-food restaurants. This is an important issue because restaurants, especially fast-food restaurants, do play a role in the growing health problems across the nation, including obesity.
Usage of Restaurant Chain Web Sites Special Analysis
This special analysis examines a variety of issues related to restaurant chain Web site traffic and usage. This is an important issue because many quick-service restaurant users are Internet users. Additionally, restaurant companies are always looking for ways to capitalize on the Internet’s reach and its potential to streamline ordering (at pizza restaurants in particular) and deliver menu and location information, advertising and promotional messages.